Kindly acknowledge that excluding Yasmin and Al Muhanna, Bagajaty does not own or produce any of the products displayed on this website. They are sourced from different suppliers from the Levant region. Nevertheless, our suppliers’ services are an extension of our own, and so we enforce rigorous standard quality rules.
If you’re not 100% satisfied with the quality of your products, please contact us within 5 days of receiving your order with a clear proof of your claim to receive a full refund.
Taxes and shipping costs are however non-refundable.
We will make sure to redirect and follow up on your complaint to the manufacturer.